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Trans woman's bank account frozen in 'sounded like man' row​

A transgender woman said she "felt humiliated" after a bank froze her account because she sounded like a man.
Sophia Reis, from Nottingham, was using Santander's telephone banking service when a member of staff said she could not access her money.
The 46-year-old said a customer service adviser later told her the problem had arisen because of her voice.

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Trans woman's bank account frozen in 'sounded like man' row

Bank staff said Sophia Reis failed security checks because she sounded like a man.

www.bbc.com